GuidesAPI ReferenceZapier API
Transfers

Get Transfer

Retrieve a single transfer rule by ID. Only transfers belonging to the organization associated with the API key can be retrieved.

GET
/v1/transfers/{transferId}

Authorization

bearerAuth
AuthorizationBearer <token>

Bearer token authentication for API access.

In: header

Path Parameters

transferId?number

The unique identifier of the transfer

Response Body

application/json

application/json

application/json

application/json

curl -X GET "https://api.sophiie.ai/v1/transfers/{transferId}"
{
  "transfer": {
    "id": 7,
    "label": "Sales Department Transfer",
    "name": "Sales Team",
    "method": "WARM",
    "destinationType": "DEPARTMENT",
    "destination": "dep_sales_01",
    "conditions": "When the customer asks to speak with a sales representative.",
    "summaryFormat": "Customer {name} is calling about {topic}. Key details: {summary}.",
    "settings": {
      "ignore_business_hours": false
    },
    "isEnabled": true,
    "scenarioId": null,
    "createdAt": "2026-01-15T10:30:00.000Z",
    "updatedAt": "2026-01-20T14:00:00.000Z"
  }
}
{
  "success": false,
  "message": "Invalid or expired token",
  "error": {
    "status": 401,
    "message": "Invalid or expired token"
  }
}
{
  "success": false,
  "message": "Not found",
  "error": {
    "status": 404,
    "message": "Not found"
  }
}
{
  "success": false,
  "message": "Internal server error",
  "error": {
    "status": 500,
    "message": "Internal server error"
  }
}

Delete Transfer DELETE

Delete an existing transfer rule. Only transfers belonging to the organization associated with the API key can be deleted. This performs a soft delete.

List Transfers GET

Retrieve a paginated list of transfer rules. Returns transfer data including label, method, destination, conditions, and settings. Results are filtered by the organization associated with the API key.